- Where do you ship?
- We ship to the US
- If you are international and are interested in purchasing, please email us at firstname.lastname@example.org
- Can you tell me the shipping rate on my order?
- Shipping rates vary by the items in your order. The easiest way to calculate shipping is to proceed to the checkout page. A shipping calculator can be found there.
- Can I exchange this clothing for another size?
- You can exchange the item for another size. To get the ball rolling on the exchange, please contact us.
- I’m an international purchaser, are customs fees included in my shipping total?
- Currently, we’re only shipping within the US. If you are international and would like to order from us please contact us.
- I have a question that isn’t answered here.
- Delivery Times
- Domestic First-Class and Standard Post typically takes 3-7 days for delivery. Order processing will be 1-2 business days. If there is a delay we will contact you via email.
- If you need to place an International order, please contact us.
- Holiday Schedule
- We will not ship orders on the following US holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving and the following Friday
- Christmas Day
- Shipping Rates
- Rates are calculated based on items and quantity so load up the cart and use the shipping calculator on the checkout page to see the final shipping costs.
- Customer Service
- Contact us if you need help or have any additional questions.
- Orders and Payment
- We accept VISA, Mastercard, Discover, AMEX, and Paypal. Utah residents will be charged a 6.85% sales tax. Online orders may be executed with real-time credit card
- Satisfaction Policy
- We’ll stand by any product that we ship, if an item is defective or was damaged in shipping, please contact us. Sewtopia will replace that item for you and will happily arrange an exchange for you. You can initiate your exchange by clicking here and selecting, “I would like to exchange an item” from the drop down menu. Tell us what’s up and you’ll receive a response within 7 days–the more details you can provide, the better.
- Return Policy
- Items in their original condition may be returned within 15 days of purchase for a full refund. Please contact us. Items must be returned in the original shipping container with original packing materials. Once the item is received then you should see a refund via the original payment method unless otherwise noted within 14 business days.
- Shipping Policy
- Check out our Shipping page for information on delivery times, rates, restrictions, and holiday schedules.
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